Frequently Asked Questions

Who can receive support from UCSC?

Anyone who needs help accessing community, healthcare, housing, education, or benefit services is welcome to contact us.

Do I need an appointment to visit?

Walk-ins are welcome, but we recommend booking an appointment for faster service.

What documents do I need for registration support?

Common documents include ID/passport, proof of address, and immigration status — our team will guide you based on your case.

Can you help me if I don’t speak English?

Yes, we offer language support and interpreters to help with communication during applications and appointments.

Do you help with school registration for children?

Absolutely — we assist parents with the entire school enrollment process.

How do I request support online?

You can fill out our “Get Support” form on the website, and our team will contact you soon.