Frequently Asked Questions
Who can receive support from UCSC?
Anyone who needs help accessing community, healthcare, housing, education, or benefit services is welcome to contact us.
Do I need an appointment to visit?
Walk-ins are welcome, but we recommend booking an appointment for faster service.
What documents do I need for registration support?
Common documents include ID/passport, proof of address, and immigration status — our team will guide you based on your case.
Can you help me if I don’t speak English?
Yes, we offer language support and interpreters to help with communication during applications and appointments.
Do you help with school registration for children?
Absolutely — we assist parents with the entire school enrollment process.
How do I request support online?
You can fill out our “Get Support” form on the website, and our team will contact you soon.